SHIPPING: TPI ships as soon as possible. We
generally ship UPS and smaller items ship Postal. Shipping rates are determined by UPS or US Postal depending on weight, size and value. TPI is not in the shipping business and therefore we do no set the rates. If you are concerned with shipping cost, call or email for an exact quote to your location before we process your order. Call us at 615-826-8853

RETURNS: TPI has a No Return Policy. Know up front that once an order is processed and shipped, it can not be canceled, changed or returned without approval. Approved returns are limited to product exchange, NO cash refunds.

CANCELS: If you cancel an order after processing but prior to shipping, it WILL be subject to a 25% processing & handling fee. (Processing means your information has been entered in our system, your credit card has been charged and your order my be boxed and ready for shipment). If you made a mistake when ordering, we will help you identify the correct part but there are no cash returns under any circumstances.